Microsoft Rolls Back Bing Image Creator Upgrade Amid User Complaints
Microsoft has announced a rollback of its recent upgrade to the Bing Image Creator, following a wave of user complaints about the tool’s performance. The decision comes after the company had implemented an upgrade to the DALL-E 3 model, which reportedly led to less satisfactory results for many users.
Jordi Ribas, Microsoft’s head of search, took to Twitter to announce the rollback decision. The process will involve reverting to an older version of the DALL-E model, with the transition expected to take several weeks to complete.
Users had reported various issues with the upgraded version, including less detailed results and inaccuracies in image prompts. Complaints were shared across multiple platforms, including Reddit and OpenAI’s community forums. Specific concerns were raised about the handling of fabric and lighting in anime-style images.
Initially, Ribas had claimed that the new model’s output quality was better on average. However, in response to the mounting criticism, Microsoft acknowledged the issues and decided to revert to the older model for some users. The rollback process is being implemented gradually, affecting all Pro users and 25% of requests using boosts.
This situation highlights the challenges Microsoft faces in managing expectations and delivering consistent quality in AI-generated art. Some observers have suggested involving artists in the process to help manage user expectations for AI-generated content.
The incident underscores the subjective nature of assessing AI-generated art quality and the complexities involved in rolling out upgrades to such systems. As of now, Microsoft has not provided specific comments on the reasons behind the rollback decision.