As the world of technology continues to evolve, so does the way debt collectors are doing business. A new startup is using artificial intelligence (AI) to make automated calls to debtors to collect money owed. This innovative approach has been met with mixed reactions from both consumers and industry experts alike.
On one hand, some argue that this method could be more effective than traditional human-led collection efforts since AI can call multiple people at once and doesn’t get tired or distracted as humans do. On the other hand, many worry about how intrusive these calls may become for those already struggling financially due to high levels of personal debt across all demographics.
The company behind this new initiative claims their use of AI is compliant with existing regulations while also providing a faster resolution time for creditors looking for payment on outstanding debts; however, it remains unclear whether or not consumers will find comfort in knowing they’re being called by a computer rather than a person when trying desperately trying to pay off what they owe.
Regardless of public opinion on its effectiveness or morality though, it appears as if cursed AI calling systems are here to stay — at least until something better comes along that can help bring down record levels of consumer debt plaguing our society today.
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